Benefit Contacts
Have Questions? Need Help?
During open enrollment, the Benefit Counselors will be able to help answer all questions related to coverage options and pricing. You must talk to them to learn more about and enroll in the Whole Life with Long Term Care product. You will need to contact Farmers Insurance directly for proposals on the Home & Auto, and you will need to call MetLife directly for proposals for Pet Insurance.
Please note that you will not be able to register for the carrier portals and mobile apps and view your individual information until January 1st. Until then the carriers will only be able to answer generic questions regarding providers and coverage.
| CARRIER | PHONE NUMBER | WEBSITE | ||||
|---|---|---|---|---|---|---|
| CARRIER | PHONE NUMBER | WEBSITE | ||||
| Medical | UHC | Call number on back of ID card or 866-414-1959 | www.myuhc.com | |||
| Dental | MetLife | 800-942-0854 | www.metlife.com/mybenefits | |||
| Vision | MetLife | 833-393-5433 | www.metlife.com/mybenefits | |||
| Basic Life and AD&D | MetLife | 800-275-4638 | www.metlife.com/mybenefits | |||
| Voluntary Life and AD&D | MetLife | 800-275-4638 | www.metlife.com/mybenefits | |||
| Short-Term Disability (STD) | MetLife | 800-275-4638 | www.metlife.com/mybenefits | |||
| Long-Term Disability (LTD) | MetLife | 800-275-4638 | www.metlife.com/mybenefits | |||
| Critical Illness | Chubb | 833-896-2968 | https://www.chubb.com/us-en/claims/chubb-workplace-benefits.html | |||
| Hospital Indemnity | Chubb | 833-896-2968 | https://www.chubb.com/us-en/claims/chubb-workplace-benefits.html | |||
| Accident | Chubb | 833-896-2968 | https://www.chubb.com/us-en/claims/chubb-workplace-benefits.html | |||
| Flexible Spending Account (FSA) | Chard Snyder | 800-982-7715 | www.chard-snyder.com | |||
| Auto/Homeowners | Farmers Insurance | Quotes: 800-438-6381 Service: 800-422-4272 24/7 Claims: 800-854-6011 |
Quotes: www.myautohome.farmers.com Service: www.farmers.com/autohomelogin | |||
| Pet Insurance | MetLife | 800-GET-MET8 | www.metlife.com/getpetquote | |||
| Legal Plan | MetLife | 800-GET-MET8 | www.metlife.com/mybenefits | |||
| Identity Theft Protection | Aura | 833-552-2123 | Standard Aura URL: my.aura.com Account Set-up URL (pre-activation): my.aura.com/start Account Dashboard Sign-in URL (post-activation): my.aura.com/sign-in | |||
| Whole Life with Long Term Care | Chubb | 855-241-9891 | www.chubb.com | |||
| Employee Assistance Program(EAP) | MetLife / Lifeworks | 888-319-7819 | metlifeeap.lifeworks.com | |||
| Enrollment Support | ||||||
| Enrollment Call Center | 888-260-8082 Monday – Friday 8am-8pm ET Closed on major holidays |
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| This brochure summarizes the benefit plans that are available to BGDC eligible Associates and their dependents. Official plan documents, policies and certificates of insurance contain the details, conditions, maximum benefit levels and restrictions on benefits. These documents govern your benefits program. If there is any conflict, the official documents prevail. These documents are available upon request through the Human Resources Department. Information provided in this brochure is not a guarantee of benefits. | ||||||
Resources
Plan Documents & Links
WEX HSA Consumer Custodial Agreement
WEX HSA Electronic Disclosure
